Manpower Malta is seeking to recruit an Aftersales Service Coordinator to join our clients team.

Responsibilities:

• Act as the main point of contact for customers requiring aftersales support, ensuring timely and professional responses

• Coordinate and schedule maintenance visits, repairs, and inspections with technicians and clients

• Manage and maintain accurate records of service contracts, warranties, service requests, and customer communications

• Process service requests, quotations, and invoices related to aftersales activities

• Liaise with internal teams (technical, sales, procurement) to ensure smooth and compliant service delivery

Key Requirements:

• Previous experience in aftersales, customer service, or an administrative role, preferably in a technical environment

• Strong organisational skills with the ability to manage multiple tasks and priorities

• Proficiency in MS Office (Word, Excel, Outlook); ERP knowledge is considered an asset

• Good communication skills in English; basic understanding of Maltese

• Ability to work independently and collaboratively, with a customer-focused mindset

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